Last updated: 2 November 2026

Who is responsible for your personal information

Decoded PR Pty Ltd (ABN 86 675 886 567) operates the Australasia Business Acceleration Centre (ABAC) and this Website at chuhai.com.au. ChuHai is the website and domain identity used for the ABAC platform, not a separate legal entity. In this Privacy Policy, “we”, “us” and “our” mean Decoded PR Pty Ltd. Decoded PR Pty Ltd is responsible for the collection, use, storage and disclosure of personal information handled through this Website and its ABAC activities as described in this policy. For privacy enquiries, access or correction requests, or complaints, contact Decoded PR Pty Ltd at info@chuhai.com.au.

Information we collect

We collect information you provide directly through our website, including your name, email address and message content when you submit our contact form, subscribe to updates, or otherwise get in touch. We may also collect basic technical information (such as browser type and pages visited) to keep the website secure and functioning.

How we use information

We use the information we collect to respond to enquiries, provide and improve our services, send requested communications, and operate and secure our website. We do not sell your personal information.

Storage and security

Personal information is stored on secure servers and handled with reasonable technical and organisational safeguards. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing

We share personal information only with service providers who help us operate the website (such as hosting and email providers), where required by law, or with your consent. Service providers are bound to handle it only for our purposes. Independent partners linked or listed on this Website operate their own businesses. If you provide personal information directly to a partner through its website or services, that partner is responsible for its handling of that information under its own privacy policy. Decoded PR Pty Ltd remains responsible for personal information that it handles as described in this policy.

Cookies

Our website uses cookies and similar technologies for essential functionality, security and traffic analysis. You can control cookies through your browser settings; disabling some cookies may affect how the website works.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent for marketing communications at any time. To exercise these rights, email info@chuhai.com.au. We handle requests in accordance with the Australian Privacy Principles and applicable law.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date shown above.